Privacy Policy

1. Introduction

OpenMeadowCollective ("we," "our," or "us") is dedicated to the protection of your privacy. This Privacy Policy delineates the manner in which we process, manage, use, and protect your information when you browse our website openmeadowcollective.sbs or when you engage our services for yacht chartering.

Your use of our services signifies your acquiescence to the practices stipulated in this policy. This policy adheres to privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy legislation in Canada.

2. Information Collection

2.1 Identifying Information

Identifying information is gathered from you by volition when engaging in activities such as:

• Reserving a yacht charter
• Reaching out to us via our website or phone
• Signing up for our newsletter
• Completing forms on our website
• Participating in surveys or promotional events

The information collected may comprise:

• Your name and contact details (email, telephone number, address)
• Financial details for transactions (handled securely by third-party entities)
• Your preferences and specifics related to the yacht charter
• Contact details for emergencies
• Details concerning dietary preferences or health information (if provided)

2.2 Information Collected Automatically

Certain data about your device and your website interaction is automatically collected upon visiting our site:

• IP address with location details
• Browser specifications
• Record of visited pages and duration of visit on our site
• Originating websites
• Information regarding your device (model, screen resolution, and so forth)

2.3 Cookies and Tracking Technologies

To augment your experience on our site, we employ cookies and comparable tracking methods. These utilities enable us to:

• Retain your settings preferences
• Evaluate and enhance website functionality and usage
• Customize content delivery
• Ameliorate our offerings

It's possible to manage your preferences for cookies through your web browser's settings or our cookie consent feature.

3. Utilization of your Information

The data acquired is employed for the following objectives:

• Provision of Services: To manage yacht bookings, convey service details, and maintain communication regarding your reservations
• Support for Customers: To field your questions and provide support
• Transactions: To execute payments and handle invoicing
• Protection and Safety: To guard operations and avert deceptive activity
• Promotional Outreach: To dispatch updates and marketing material (provided you agree)
• Site Enhancement: To scrutinize patterns of use and to upgrade website operability
• Legal Adherence: To abide by legal and regulatory obligations

4. Disclosure and Sharing of Information

Your personal information is neither sold, bartered with, nor leased out to third parties. We might disclose your data under these circumstances:

4.1 Third-Party Service Providers

Information might be shared with reliable third-party service suppliers who support us in areas like payment processing, website hosting, maintenance, email communications, analytics, customer service, etc.

4.2 Compliance with Laws

Your information might be disclosed to comply with legal mandates, respond to legal procedures, during emergencies, or to investigate prospective fraud or unlawful actions.

4.3 Business Reorganizations

In case of a merger, corporate acquisition, or asset sale, your information might be part of the transferred assets.

5. Information Protection

We undertake suitable technological and organizational safeguards to secure your personal data against unauthorized interference, adjustment, disclosure, or obliteration. Such measures include data encryption, secure servers, access control, routine evaluations, and training of our team.

Nevertheless, the security of data transmitted over the internet or through electronic storage is not infallible. Absolute security of your information is, therefore, not guaranteed.

6. Retention of Data

Your personal data is maintained only for the time necessary to satisfy the purposes it was collected for or as stated by law. Typical retention periods are:

• Charter reservations: 7 years for tax and legal reasons
• Marketing communications: till you opt out or request deletion
• Website analytics: 26 months
• Customer interactions: 3 years following the final contact

7. Your Rights and Preferences

You hold rights to access, amend, erase (according to law), port your data, refuse marketing, and manage cookies. To exercise your rights, reach us at the provided contact details.

8. Services by Third Parties

8.1 Google Analytics

Website interaction is analyzed through Google Analytics. Opting out is feasible with the Google Analytics opt-out feature.

8.2 Social Media Integration

Our website may contain links to social media where their own privacy directives apply.

8.3 Transaction Processors

Financial transactions are carried out by PCI DSS-certified transaction processors.

9. International Information Transfers

Your data might be transferred to and processed in countries other than United Kingdom. We ensure measures consistent with applicable privacy legislation are in place.

10. Privacy of Minors

Our offerings are not designed for individuals below the age of 13, nor do we intentionally gather their data. If you think a minor has submitted data, please inform us promptly.

11. Privacy Policy Modifications

Modifications to the Privacy Policy may occur to mirror practice changes or legal necessities. We'll communicate updates through a revised policy on our website, emails to registered users, or a website notice. Continued service use after such updates implies your acceptance.

12. How to Contact Us

For inquiries about this Privacy Policy or our data practices, get in touch with us at:

13. Compliance with Advertising Consent Regulations

We follow advertising consent regulations. Adjustments to your cookie/tracking settings can be made at any time via our cookie preferences.